FAQs

Frequently Asked Questions

Yes, you can. Send us your request via our request form. Our team will get back to you to confirm your order as soon as possible.

The minimum order quantity (MOQ) indicates the lowest possible order amount of a product that the supplier accepts to sell. It applies to certain products and varies depending on the suppliers. As soon as we receive your inquiry, we will work on the order and provide you the answer individually.

We provide a warranty period for the parts, the duration of which depends on the product ordered.

Yes, our logistics network delivers goods across the globe.

The shipping costs are be decided based on the product sold (dimensions and weight).

Once the order is shipped to our customers, the Tracking Number will be updated by our Logistic teams and we share it with the customer to ensure a smooth delivery.

We ensure the authenticity and quality/functionality of products by quality-testing them in our ISO certified test houses. In this way, we can make sure that our items are of top-notch quality before dispatching the shipment to our customers.

There is a searching bar on the top right of our website. Simply enter what you are looking for, the results will show up. In case you still do not find the part, drop an email through our Get a Quote form and we will respond as soon as possible with the answer.

We ensure the authenticity and quality/functionality of products by quality-testing them in our ISO certified test houses when required. Please ask in advance of delivery regarding this for more information.

Yes, upon the agreement of the customers with us (by signing) on conditional offer stating that post-approval of samples, he will order the remaining parts of the complete order with us; the samples will be sent to customers.

The validity of each quote is within 15 days from the date the quote itself was sent to the customers. After this time, we must reconfirm the stock with our suppliers and requote.

The available and accepted payment methods are Bank Transfer, PayPal, BDE Electronics Credits.

Yes, it is possible. As an Electronics Distribution company we are always looking to build partnerships and relationships. Please contact us with further information of your business and how we can successfully collaborate.

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